What information we collect

We may collect the following information:

• Name
• Contact information including email address
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers
  

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping
• We may use the information to improve our products and services
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail
• We may use the information to customize the website according to your interests

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. The specific retention period will vary depending on the type of personal information and the purpose for which it was collected.

In general, we will retain your personal information for the duration of your relationship with us, or as long as it is necessary to provide you with our products or services. We may also retain your personal information for a longer period if it is necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.

When we no longer need to retain your personal information, we will securely delete, anonymize, or destroy it in accordance with our data retention policy.

If you would like more information about our data retention practices, please contact us at support@pickleballers.io. 

Third-Party Services

We may use third-party services to help us operate our website, improve our services, and analyze how users interact with our website. These third-party services may have access to your personal information, but they are required to handle it in accordance with our privacy policy and applicable data protection laws.

We may use the following types of third-party services:

• Analytics providers: We may use analytics providers to help us understand how users interact with our website, such as by tracking which pages are visited and which features are used. We may use this information to improve our website and our services.
• Advertising networks: We may use advertising networks to display advertisements on our website or to track the performance of our advertising campaigns. These advertising networks may use cookies or other tracking technologies to collect information about your browsing behavior.
• Social media platforms: We may use social media platforms to interact with our users, such as by allowing users to share content from our website on social media. These social media platforms may collect information about your use of our website in accordance with their own privacy policies.

We take reasonable steps to ensure that any third-party services we use are reputable and reliable, and we require them to comply with our privacy policy and applicable data protection laws. However, we are not responsible for the privacy practices of these third-party services, and we encourage you to review their privacy policies before using their services or providing them with your personal information.

Content Creation

When you create content on our website, such as comments, reviews, or other user-generated content, we may collect and display your name, username, and other information that you choose to include in your content. Please be aware that any information that you choose to include in your content may be publicly visible to other users of the website.

We may also use the content that you create for promotional purposes, such as sharing it on our social media channels or in our marketing materials. If we do so, we will only use your content in accordance with the terms of use that you agreed to when creating the content.

By creating content on our website, you are granting us a non-exclusive, royalty-free, perpetual, and irrevocable license to use, modify, reproduce, distribute, and display your content in any media or format, whether now known or hereafter developed, for any purpose related to our business.

If you wish to remove any content that you have created on our website, please contact us at support@pickleballers.io. However, please note that we may retain copies of your content for backup, archival, or audit purposes, or as otherwise required by law.